Preparing Loyal

5 businesses already signed up

They visit once.Give them a reason to return.

Digital loyalty cards for local businesses.

Reward every visit, stay connected with your customers and discover what brings them back. All from one platform.

Join the waitlist

For waitlist members: 6 months free on Plus and Pro, within a 12-month subscription confirmed at launch.

For independents and groups.Designed and developed in Switzerland

Demo: a customer opens Wallet, selects Café des Amis and presents their card. A tenth stamp is added, then a notification tells them their next coffee is free.
81%

of standard paper cards were not completed in a nine-month field experiment.

Nunes & Drèze · Journal of Consumer Research, 2006
≈4×

more completed cards and redeemed rewards with a Wallet pass than with paper.

Kyro · Data from 2,000+ businesses, 2024
93%

open rate observed in a Wallet push notification campaign.

NovelPass · Freedom Rave Wear case study, 2023

More than a loyalty card.

An easy-to-use loyalty card, a way to share your news and insights to understand your customers.

Stay close at hand.

Customers keep their card and rewards in Apple Wallet or Google Wallet. There’s no account to create and no extra app to download.

Share your latest news.

Send offers, new arrivals and events straight to your customers’ phones with Wallet notifications. Stay in touch with those who opt in.

Understand your customers.

Track visits, return frequency and redeemed rewards from your dashboard. Spot customer habits and use those insights to adapt your offers.

Your customers are already here. Stay connected.

An NFC stand at the counter, a card on their phone: stay connected and track return visits.

The usual toolsWith LØYAL

Paper cards

  • Easy to forget. Easy to lose.
  • Your card and its rewards, always on their phone.

Newsletters

  • Your messages compete with other emails in the inbox.
  • Your news reaches customers’ phones through notifications they have opted in to receive.

Social media

  • Visibility depends on the feed and the content you post.
  • An NFC stand at the counter to build your community.

Your customers’ loyalty card.

You set the rules: points per visit, per purchase or based on the amount spent. Coffee is just one example.

Apple WalletGoogle Wallet
A 24-second demonstration: the customer holds their phone near the NFC stand and opens the notification. They accept the terms, confirm adding the card to Apple Wallet and see their Café des Amis card with zero out of ten points. On their next visit, a double press opens Wallet, Face ID confirms their identity, then the reader adds one point. The demonstration then repeats.

Manage your loyalty programme.

Track your visits, launch campaigns and measure their results.

Café des Amis · Lausanne

Visit tracking.

Monday — Sunday
Visits1,248
Active cards642
Returning customers64.2%
Rewards redeemed108

Every visit counts.

Monday — Sunday
Visits

Returning customers

412/ 642

Share of active cards that had visited before this week.

Recent visits

Sunday · anonymous tracking by Wallet card

Recent visits
CardLast visitStatusLoyalty
L-8F2A16:42Point added+1 point
L-3C9116:38Reward redeemed
L-7B0416:35Point added+1 point

Send notifications to your customers.

Share a new arrival, invite customers to an event or remind them of a reward. Your messages reach their Wallet, with their permission.

Café des Amis

See you on Thursday?Coffee tasting from 6 pm. Your next discovery is waiting at the counter.

A plan that fits.

Choose your starting point. The same simplicity, at every stage of your growth.

Light

Your loyalty card and essential visit insights.

29CHF

/ venue / month

 

 

Choose Light
  • Apple Wallet and Google Wallet card
  • Points and rewards that follow your rules
  • Essential visit and reward insights

Plus

Bring customers back with targeted campaigns.

490CHF

For 6 months

Then 49 CHF / venue / month.

12 months in total, including 6 free. Commitment confirmed at launch, for waitlist members.

Choose Plus
  • Campaigns and Wallet notifications
  • Invitations, new arrivals and reward reminders
  • Campaign results measurement

Everything included in Light

Pro

Manage and compare all your venues.

690CHF

For 6 months

Then 69 CHF / venue / month.

12 months in total, including 6 free. Commitment confirmed at launch, for waitlist members.

Choose Pro
  • Advanced analytics
  • Multi-venue management
  • Performance comparisons

Everything included in Light and Plus

Visits, purchases, amount spent: you set your programme’s rules, starting with Light.

Indicative prices and features. The Plus and Pro launch offer is for waitlist members, with a 12-month commitment confirmed at launch.

With you every step of the way.

NFC hardware, installation, training and support included in every plan.

  1. Let’s get you ready.

    After you join the waitlist, we’ll contact you to understand your needs, answer your questions and prepare your setup.

    Let’s talk about your business.
  2. We’ll come and set you up.

    When LØYAL is ready, we’ll get back in touch to arrange your on-site NFC installation, configure your software and train your team.

    Romain Darioli
    Romain
    Clément Udry
    Clément
    On-site setup & training
  3. We’re here when you need us.

    You use LØYAL every day. Whenever you have a question or a problem, our team will reply on WhatsApp within 24 hours.

    LoyalBusiness account
    Example conversation

    Hi! Can you help us set up a reward?

    Of course! We’ll walk you through it.

    Reply within 24 hours

Be one of the first businesses.

Get ready for LØYAL. Early waitlist members will enjoy 6 months free on Plus and Pro, as part of a 12-month subscription. Your commitment will be confirmed at launch.

Your waitlist registration

Your details are emailed to our team to prepare your arrival. No payment or subscription commitment is required at this stage. How we use your data

Be one of the first businesses.

Plus: 0 CHF for 6 months, then 49 CHF per venue per month. 12 months in total; commitment confirmed at launch.

Have a question? Contact us.
hello@loyalwallet.ch · +41 77 280 74 89

The team behind LØYAL.

Product, engineering, business and life at the counter. We’re building the loyalty experience we would love to find at our favourite places.

Romain Darioli

Product & development

Romain Darioli

Experience in tech diplomacy at the consulate in San Francisco, work with NVIDIA and Stanford courses in business and product-market fit.

San Francisco · Stanford

Aymeric Sarrasin

Software engineering

Aymeric Sarrasin

A software engineering background, focused on developing LØYAL and making the everyday experience simple.

Software · Development

Aurélien Santi

Engineering & data

Aurélien Santi

A background in software engineering and at HEC, complemented by training in machine learning.

HEC · Machine learning

Clément Udry

Business & strategy

Clément Udry

A background at HSG and HEC Lausanne, with experience at Deloitte in Zurich.

HSG · HEC Lausanne · Deloitte